All orders from SOLUÁ FOR PEOPLE are processed and shipped from our studio in Miami, Florida.
Once your payment is confirmed, you will receive an email with your order details and tracking information.
Processing Time:
Please allow 1–3 business days for order processing before shipment.
During product launches, sales, or holidays, processing times may take slightly longer.
Delivery Time (U.S. Orders):
Standard Shipping: 3–7 business days
Express Shipping: 1–2 business days (available at checkout)
Shipping times are estimated and may vary depending on destination, carrier delays, or weather conditions.
We currently ship within the United States only.
Shipping Costs:
Shipping costs are calculated at checkout based on your location and the selected service.
Standard shipping has a flat rate of $10 USD, and free shipping applies to orders over $200 USD.
Tracking Your Order:
Once your package ships, you’ll receive an email with a tracking number.
You can monitor delivery progress directly through the carrier’s website (UPS, USPS, or FedEx).
Undeliverable Packages:
If a package is returned to us due to an incorrect or incomplete address, or because it was unclaimed, the customer will be responsible for the re-shipping cost.
Lost or Delayed Packages:
SOLUÁ FOR PEOPLE is not responsible for delays caused by shipping carriers or external factors.
If your order appears lost or delayed, please contact us at info@soluaforpeople.co and our team will assist you in opening a claim with the carrier.
Customer Support:
For any shipping inquiries, please reach out to:
info@soluaforpeople.co
Business Hours: Monday to Friday, 9 AM – 5 PM (EST)